These Terms of Service ("Terms") are an agreement between you and Sasha Anya LLC, a Wyoming limited liability company, doing business as ALT Engine ("ALT Engine," "we," "us"). They cover your use of the ALT Engine app at altengine.ai and related services (the "Service"). By creating an account or using the Service, you agree to these Terms. If you use the Service for an organization, you confirm you can bind that organization, and "you" includes it. Consulting, advising, workshops and speaking from Chris Meroff are offered by the same company doing business as Chris Meroff Consulting, under their own written agreements.
1.1 ALT Engine is a leadership practice platform. It offers assessments, journaling and reflection, daily practice, planning tools, team views and an AI assistant to help leaders build their own leadership habits using the ALT Method (Align. Lead. Thrive.).
1.2 Not medical or mental health care. ALT Engine is a leadership and personal-development tool. It is not therapy, counseling, medical care, diagnosis or treatment, and it does not monitor for emergencies. If you are in crisis or thinking about harming yourself, call or text 988 (the Suicide & Crisis Lifeline in the U.S.) or call 911.
1.3 Consulting is separate. Subscriptions do not include consulting, coaching or advising time with Chris Meroff or anyone else unless you buy it separately under its own agreement.
2.1 You must be at least 18 and able to form a binding contract.
2.2 Give accurate information, keep your login secure, and tell us promptly at support@altengine.ai if you think your account has been compromised. You are responsible for activity under your account.
2.3 Invite codes and personal invitations are for the person invited. Please don't sell them or post them publicly.
3.1 Plans and prices. Our plans (Solo, monthly or yearly, and Founder) and their prices are shown at checkout. The price that applies to you is the price shown at your checkout. Enterprise plans for organizations are sold under a separate order form, which controls if it conflicts with these Terms.
3.2 Friends-and-family Solo accounts. If you created a Solo account on or before November 17, 2026, your Solo access is free through December 31, 2027. You don't need a payment card for that period, and we will not charge you during it, even if you entered a card when you signed up. We will email you by November 1, 2027 to remind you that your free access ends on December 31, 2027, and by December 1, 2027 to ask whether you'd like to subscribe. We will ask for a payment card only then, and only if you choose to subscribe. You won't be moved onto a paid plan or charged unless you choose to subscribe. If you don't, your free access ends on January 1, 2028. Your account and content are kept as described in our Privacy Policy, and you can restart your plan from Billing at any time.
3.3 Friends-and-family Founder accounts. If Chris Meroff personally invited you to the Founder plan and you created your Founder account before January 27, 2027, your Founder access is free through December 31, 2027 for up to 10 seats for your company. You don't need a payment card for your free seats, and we will not charge you for them during that period. We will email you by November 1, 2027 to remind you that your free access ends on December 31, 2027, and by December 1, 2027 to ask whether you'd like to subscribe. We will ask for a payment card only then, and only if you choose to subscribe. Your free seats won't be moved onto a paid plan or charged unless you choose to subscribe. If you don't, free access for those seats ends on January 1, 2028. Your account and content are kept as described in our Privacy Policy, and you can restart your plan from Billing at any time.
3.4 Free trial and automatic renewal (everyone else). If your account is not covered by section 3.2 or 3.3, your plan may start with a 30-day free trial, and we collect a payment method when the trial starts. Unless you cancel before the trial ends, your subscription starts automatically and we charge your payment method the price shown at your checkout, then every month (or every year, if you chose yearly billing) until you cancel. We will email you a reminder before your trial ends. One free trial per person; restarting a cancelled plan does not start a new trial.
3.5 Introductory prices. A beta or introductory price applies only if it is shown at your checkout. If it is, it lasts for the period shown, and after that your subscription continues at the regular price shown at your checkout unless you cancel. We will remind you before an introductory price ends. Limited offers end when the limit is reached or on the date stated, whichever comes first, and don't affect accounts already signed up.
3.6 How to cancel. You can cancel anytime in the app under Billing → Cancel subscription. You don't need to call or email, though you can also email support@altengine.ai. Cancellation stops future charges; you keep access until the end of the period you've paid for (or the end of your trial). If you cancel during your free trial, you will not be charged. You can undo a cancellation before it takes effect, and you can restart a cancelled plan later from Billing.
3.7 Refunds. Fees are charged in advance and are not refundable except where the law requires it or we agree otherwise in writing.
3.8 Price changes. We may change prices for future billing periods. We will give you at least 30 days' notice by email, and you can cancel before the change takes effect.
3.9 Taxes. Prices may not include taxes. You are responsible for any sales or similar taxes that apply, which we will show at checkout where required.
3.10 Failed payments. If a charge fails, we may retry it and may pause paid features until payment succeeds. You won't lose your content because of a failed payment.
3.11 Payments are processed by Stripe. We do not store full card numbers.
4.1 You own your content. Everything you put into ALT Engine (journals, reflections, notes, plans, assessment answers and similar) stays yours ("Your Content").
4.2 Our limited license. You give us permission to host, store, process and display Your Content only to run, secure and support the Service for you, and as described in our Privacy Policy. We do not sell Your Content and we do not use it to advertise to you.
4.3 Private leader content stays private. Your journals, reflections, private notes and individual assessment results in the app are visible only to you unless you choose to share them. If your organization gives you access, your employer, manager or administrators do not see your individual reflections or results; any team views are aggregated.
4.4 Connected accounts. If you connect Google (Gmail or Calendar), we access only what you authorize, use it only to provide features you turn on, and you can disconnect at any time. ALT Engine's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
4.5 Feedback. If you send us ideas or feedback, we may use them without owing you anything. Feedback does not include Your Content, and we won't quote you or use your name publicly without asking first.
4.6 Aggregated data. We may use de-identified, aggregated usage data (for example, how many people finish onboarding) to improve the Service. It never includes the contents of your private entries and does not identify you or your organization.
5.1 ALT Engine includes optional AI features. You can turn AI off in Account → AI settings, and daily usage limits apply.
5.2 AI output can be wrong or incomplete. Use your own judgment. AI suggestions are not professional, legal, financial, medical or mental health advice.
5.3 The AI assistant drafts and suggests. It does not send messages or take actions on your behalf without your approval.
5.4 We use third-party AI model providers to run these features, and we don't allow them to train their models on Your Content.
You agree not to: (a) break the law or violate anyone's rights; (b) upload anything you don't have the right to share, including other people's confidential or sensitive information without permission; (c) try to access other users' data or our systems without permission, probe or bypass security, or disrupt the Service; (d) reverse engineer the Service except where the law allows; (e) use the Service to build a competing product, or scrape it; (f) resell or share accounts; (g) use the Service to harass, discriminate against or surveil employees or anyone else.
The Service, the ALT Method, our assessments (including the ALT Leadership Score and the ALT Drift Test), frameworks, content, software, and the ALT Engine name and logos belong to us or our licensors. We give you a limited, non-exclusive, non-transferable right to use the Service under these Terms while your account is active. Materials you download for your own leadership practice may be used inside your organization, but not resold or republished.
ALT Engine is in beta from November 17, 2026 to January 26, 2027. During the beta, and for any feature marked beta, preview or early access at any time, features may change, may have bugs, and may be removed. Beta features are provided as is (section 11). Your account, content and plan carry over automatically when ALT Engine goes live on January 27, 2027.
9.1 You can close your account at any time by emailing support@altengine.ai or, where available, in Account settings.
9.2 We may suspend or close accounts that seriously or repeatedly break these Terms, that we must close by law, or that put the Service or other users at risk. Where reasonable, we will tell you first and give you a chance to fix the problem.
9.3 Your data. You can ask for a copy of Your Content at any time by emailing support@altengine.ai. After an account is closed, we delete Your Content from our active systems within 30 days, except records we must keep by law; remaining copies in backups are deleted as those backups expire.
The Service works with third-party services (for example Google and Stripe). Their terms govern your use of them, and we are not responsible for them.
TO THE FULLEST EXTENT THE LAW ALLOWS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT PROMISE ANY PARTICULAR LEADERSHIP, BUSINESS, EMPLOYMENT OR PERSONAL OUTCOME.
TO THE FULLEST EXTENT THE LAW ALLOWS: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE OR DATA; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US$100.
If you use the Service for an organization, the organization will defend and indemnify us against third-party claims arising from its content or its breach of these Terms.
14.1 Texas law governs these Terms, without regard to conflict-of-law rules.
14.2 Before filing a claim, each party agrees to try to resolve it informally for 30 days by writing to the other (to us at support@altengine.ai).
14.3 Courts in Travis County, Texas have exclusive jurisdiction, except that either party may bring a claim in small-claims court where it qualifies.
This is an interim version and we expect to update it after legal review. If a change is material, we will tell you by email or in the app at least 30 days before it takes effect. If you keep using the Service after that, the new Terms apply. If you don't agree, you can cancel before the change takes effect.
These Terms, the Privacy Policy, and any order form or Data Processing Agreement you sign with us are the entire agreement about the Service. If any part is unenforceable, the rest stays in effect. We may assign these Terms in connection with a merger, acquisition, reorganization or sale of assets; you may not assign them without our consent. Neither party is liable for delays caused by events beyond its reasonable control.
Sasha Anya LLC, doing business as ALT Engine
30 N Gould St #70291, Sheridan, WY 82801
support@altengine.ai